Axvoice Reviews

Axvoice is a VoIP service provider that offers low-rate domestic and international calling plans for residential and business customers. There are no contracts necessary to sign up with Axvoice service, and customers can safely try their service with a money back guarantee. Plus, Axvoice plans come with 30+ free calling features in addition to 24/7 customer support. And getting customer support with Axvoice is as easy as using the green "Live Help" button on their website for immediate service. Furthermore, their services are plug and play, ensuring your phone system is up and running as soon as possible.

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Users Average Rating

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Editorial Review

Axvoice delivers affordable VoIP phone solutions to residential customers in the US and Canada. With three relatively inexpensive home phone plans to choose from, customers that move to Axvoice can take advantage of slashed telephone bills while enjoying advanced calling features.

Affordable Residential Plans

Axvoice offers three of the most economical residential VoIP plans: Home Phone Service USA/Canada (starts at $8.25/month for a yearly plan), the US/Canada 200 (starts at 5.99/month for a yearly plan plus low per minute calling rates), and Pay As You Go plan (starts at $4.99/month plus low per minute calling rates). All three plans include over 30+ calling features, online account management, and VoIP equipment.

Free Equipment and Hassle-free Setup

All of Axvoice’s home phone plans include a free VoIP device. The device is designed for plug and play installation, which means it works right out of the box and gets your service up and running in minutes. Axvoice also offers BYOD (where applicable) to help you save on your bill.

Write your own review

Excellent service provider - Axvoice

cindyw Mar 19, 2014

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

I love this service! I decided to get a home phone since my cell phone service is horrible in my home area, and I still have five months left in my contract. I’ve been searching for a new job for a few months now, and my cell phone kept dropping calls. Not only that, but sometimes the calls wouldn’t come through at all. I had at least two different employers tell me they called me several times, but I never received a “missed call” notification. So those were the main reasons why I decided to get a home phone, so I could have a more reliable way for job offers to contact me. I have “follow me” set up to ring my mobile phone if I’m not at home, so now I can always be available. Since I’ve had Axvoice, I’ve been using my home phone more than my cell. If you knew me personally, you would know how much I love my cell. I never used a VOIP service before, so I didn’t know what to expect, but the quality is phenomenal. It actually sounds clearer than my cell phone. I’m glad I chose Axvoice over Vonage. Vonage cost $12 more per month, they charge $10 for their VOIP adapter, and charge shipping & handling to ship the darn thing, so Axvoice was the obvious choice for me. It was more affordable, and has some great features. When I first got my new cell phone number, I use to get calls from telemarketers and automated “work-from-home” calls all the time, so I was worried I was going to have the same problem with my home phone. Fortunately, Axvoice has an “Anonymous Call Rejection” feature that really comes in handy, especially when my ex and I broke up. So I’m definitely a fan of that particular feature. LOL. But the bottom line is, I love Axvoice, and I predict I’ll have this service for a very long time.

A wonderful experience - highly professional service - Axvoice

tomasf Mar 05, 2014

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

I just switched my service to Axvoice and so far I’m extremely happy. I was getting sick of dealing with the BS with Xfinity. My bill was nearly $200 every month for their triple play package. I had their cable service with all the movie channels, home phone, and internet. For some reason, the bill seemed to be different every month. And when I had trouble with my service, their go-to response was “there’s a known problem in your area.” It just got too frustrating to continue to deal with their nonsense. I wanted to switch a long time ago but there was no other option. My father has satellite services and I absolutely hate it. I finally decided to downgrade to just their basic cable package, found a cheaper internet company, and got my home phone service through you guys. I’m really impressed by the quality of the calls. There is absolutely no difference between your service, and the expensive service from Xfinity. It makes me feel a bit stupid for not switching sooner. I feel like I threw away a crap load of money for nothing. So far, switching has been a great decision. My bills are lower, the service is great, and my wife is happy. So that’s all that really matters. I’ve only had to contact customer service a few times, but it was mostly just to ask questions, but they were always friendly and helpful, so no complaints here. I even recommended your service to a couple of my in-laws.

Pros Reliable, cost effective and affordable service provider.

Cons nil

Axvoice - Terrible!

pedro Dec 03, 2013

user_review

Sound Quality

Average: 3 (1 vote)

Price

Average: 2 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 2 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 1.8 (1 vote)

I am IT professional and I would strongly discourage anyone to do business with this company. They do not have address and phone number, no names of customer support people you work with, just e-mail support, slow at times (24-48 hr to respond). They betray customers' confidence to safeguard privacy. Paying less is only good if you get what you want, but being/getting betrayed is not worth any savings. Now exploring other (more expensive) options for VOIP and assuming they will never refund $129 because I did use my own equipment (and as some other reviewers already indicated). Will have to cancel my credit card, just in case! Moving on!
Piece of advice: do not go for 12-mo contract. Get a month-to-month at a higher rate and only if you are happy with service get a longer contract.

Pros VOIP is cheaper than land line, but that is about it. Company looks good "on paper" and has decent reviews, but don't be fooled.

Cons This company is a joke: 1. They do not have a phone to call, and e-mail is only support you will get 2. Enrollment process is very cumbersome 3. They required to call you back to confirm order - nice if you ALREADY HAVE A PHONE! 4. They requested copy of your credit card face side - send to them by email so that the whole world can see it, despite you should be able to upload it via their SSL protected website. 5. Total charges for 1 yr contract were ~$129, which they do not mention on their website. I know there are all kind of federal fees, but they could be up front with those, because they are known and fixed. We forced airline industry to show full fare cost when booking upfront. How hard is this for VOIP operators!!!! 6. I did not receive phone number that I selected but another one - why are they then letting you choose a number???? They said numbers are dependent on availability....Why offer that option then when applying? 7. Then they send you via email all your credentials in plain text (even they do have SSL protected website where you could login in and get these credentials safely). This included web login password - I bothered to create 20 char password that they then just revealed to the whole world in an email 8. Instructions how to configure your own gateway are vague and partially incorrect. Spent quite bit of time until things worked. 9. Dialing numbers out is very slow - up to 20 sec from moment you typed/dialed US number - skype does it in <5s 10. They will auto enroll your credit card for any payments without your explicit permission and they will charge it whenever they want. 11. So, I prepaid full year for unlimited US/CAN calls, and yet after 1st billing cycle they charged my credit card for 5 dollars without any explanation. When I emailed support they responded that they adjusted my billing cycle to 1st of the month (which I did not ask for) and refused to adjust cycle back to original date as I requested (and refund $5) claiming that this is how their billing cycle works. 12. After my threat that I will ask credit card company to cancel this transactions, my phone is not working as of this morning.

Axvoice Savior

newtonsen1 Oct 11, 2013

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

It was quite difficult for us to change our phone company exactly when my wife was in the hospital but I had to do that as my phone service provider GlaxyVoice was closing its business. I was kind of “rescued” by Axvoice and they transferred my GalaxyVoice number on their own. All I had to do was sign up and then email an authority letter. They completed the whole process on my behalf while I was busy with my children and wife in the hospital. Besides that, I am getting free voice mail and call forwarding. At night, I can use Do Not Disturb feature which is the most useful feature with a new born in the house. Call quality and customer support is far better than what I was getting before.

Pros Fast number transfer, excellent voice quality

Cons none

Horrible Customer Service, overcharging with Axvoice

kell_bates Sep 13, 2013

user_review

Sound Quality

Average: 3 (1 vote)

Price

Average: 2 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 2 (1 vote)

Reliability

Average: 2 (1 vote)

Rating

Average: 2 (1 vote)

Stay Away, there is no live customer service, you will never have questions and or issues resolved. The service was ok, but have many issues over the time that I did try to use it.

Pros Cheap Service

Cons Non-existent customer service. When they did bother to respond to emails, the questions were not answered or addressed. Was due a refund and never received it, and customer service would never respond. Use at your own risk.

DO NOT GET THEIR SERVICE

RLR06H Jun 03, 2013

user_review

Sound Quality

Average: 1 (1 vote)

Price

Average: 1 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 1 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 1 (1 vote)

With cheap price comes cheap service. I rarely ever encounter bad enough service where I feel the need to post a bad review. However, I feel like this particular experience is quite an exception. I obtained service from them because I read reviews that their VoIP was excellent and the connection was clear. From the day I received my "free" device I already had technical issues. I couldn't make or receive calls. The most frustrating part was that I couldn't even call to troubleshoot, I had to email which took me 3 days to get it resolved. It all ended up being an issue on their end. After that was resolved, I asked them to disable my call waiting which I could not have active as I was using this for a customer service position at home. They stated it was disabled but people were still getting a "ringing" when they called when I was on another incoming call. When contacting them they stated it depended on the provider of the person calling. That made no sense. What was the point of having call waiting disabled if it only worked with certain providers which seemed to be none of the ones that called me. After I advised them of that they then blamed the issue on me that it would be on my end. (Mind you, I now have Vonage and my call waiting disability has had no issues.) Then a day later my incoming calls were not coming through at all. I don't claim to be a IT wiz or anything but I have a fairly advanced knowledge of computers and I'm pretty sure this is not an easy connection for someone who has no clue how to troubleshoot. I've since cancelled my service and requested a refund of my remaining balance for my outgoing calls. They said I would be charged 39.99 for that "free" device until I returned it within 10 days, in which I have to pay the shipping in handling. They've already caused my account to be overdrawn and there is no way that I'm going to pay anything else towards this incompetent company. What a waste of my time/money. Do not get this service.

Pros Cheap

Cons Customer Service, Technical Issues, Unauthorized Debits

Excellent service at Axvoice!!!

JoeR May 29, 2013

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

Prices are lower, no contract required, good after sales support and 2 dozen free features. Voice quality is excellent on local as well as international calls. Just love everything about this service.

Absolutely fantastic customer support at Axvoice

klm323 May 15, 2013

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

I’ve never had a VOIP service before, so I had a lot of questions before signing up. Axvoice customer service is impeccable. They were so friendly and patient with me. They made sure I understood everything and was completely comfortable with the details of the service before purchasing. So right off the bat, I liked Axvoice. I just want to give a breakdown of how smoothly the entire process was for me.
On DAY ONE, I called to inquire about the service and ask questions. Later that day, I spoke with my husband about it, and he told me to go for it. So I signed up on their website that evening to get started. Within a couple of hours a representative called to confirm the order and told me that I would receive the equipment within a week.
Day Five, I received my phone adapter. I was surprised it came so fast; it came sooner than expected. I hooked the phone adapter up to my modem, and plugged my phone into the adapter. It was extremely easy, my thirteen year old granddaughter helped. It only took me like 60 seconds to do it and I was able to make and receive calls immediately.
DAY SEVEN, I sent AxVoice some paperwork to have my old number transferred over to my service.
DAY 15, my number was transferred over successfully, and I started using my new service with no problems. The call quality is really impressive. I absolutely love it. The whole process was easy, the customer service was great, and the features are wonderful.

Pros Best voice quality and low rates

Cons Not a single issue

My dog could provide better customer service than Axvoice does!

Scotty B May 07, 2013

user_review

Sound Quality

Average: 1 (1 vote)

Price

Average: 1 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 1 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 1 (1 vote)

I tried to sign up for their service but their "billing" department (so said their emails) was so inflexible and rigid about the process, I ultimately gave up trying to complete it. Not only did they fail to read/respond appropriately to emails -- repeatedly requesting information, for example, which I already provided to them -- my issue ultimately came down to their complete inflexibility in regards to a simple phone call. As with many companies, they use a phone call to validate their online client and wish to speak to you personally. However, in attempting to set up this initial call, Axvoice seemed completely inflexible, insisting on a time-table which I found decidedly inconvenient. Moreover, they seemed unable or unwillingness to accommodate an alternative time frame that was convenient for me. I wasn't trying to be a prima donna -- accommodating a customer's time table is perhaps one of the most basic tenets to proper customer service and I did provide them with a generous three hour window from 9am to noon any day of the week for which I was available for this procedure -- but AXvoice was ultimately incapable to accommodate my request.
Now, I understand when the cable or phone companies requires this kind of "window of availability" (i.e. because they are sending out an actual person to your home to whom you need to give access to your property), but c'mon AXvoice -- this kind of service window crap is really annoying when even when it is clearly necessary. We, on the other hand, were merely negotiating a time block for receiving a simple phone call! WTF? Do you really need to be THAT inflexible? Is your billing staff so impotent that they can't simply pick up the phone at ANY time of day? Ultimately, I just became frustrated with the email back and forth and given the wide range of competition in the VOIP industry, I felt this situation likely portended some really poor customer service for which I would have gravely regretted had I had the misfortune of enduring a full year of service with them. I suppose I might thank AxVoice for being such incredible boobs.

Pros I never had a chance to find out -- they couldn't manage to finish the application process with me

Cons Really bad customer service (at least during the application process).

I highly recommend these guys.

jamesrohloff Jan 24, 2013

user_review

Sound Quality

Average: 4 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 4 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.6 (1 vote)

I have never written a review before in my life, but I guess there's a first time for everything. I'm recently divorced, and been really down on my luck since my wife left me. She usually handles all the bills and financial stuff around the house. I'm a guys' guy, so I don't know what kind of groceries to buy, or what kind of cable package to order. I'm absolutely clueless when it comes to that stuff. The first year on my own was brutal. I overpaid for everything. After my job cut our wages, I had to learn how to budget my money. To go from $11.50 to $8.25, was devastating. I decided to try making money online, so I kept internet and basic cable. I gave up cell phone services for awhile too; I was paying $87 per month for something I barely even used. I saw an ad for Axvoice, and checked the site out. I thought to myself, "$8.25?! I can do that!" The adapter came within a couple of days, and I was up and running. It was nice talking on a phone that didn't drop my calls or sound like I was inside an empty room. I can't believe how many features I get with my service. I have caller id, voicemail, three-way calling, call forwarding, and a bunch of other features. My home phone does more than my cell phone could ever do. I would need 20 different phone apps alone, to do the things Axvoice does. Now that I'm on my own, I can appreciate the small things, and these guys offer a big difference for a small price. Thanks for the awesome service.

Pros Offering plenty of features and saving my money every month.

Cons I can't find any thing annoying.

Axvoice

New York City , NY

United States

2005Year Founded

73User Reviews

Overall Rating

4.16

Sound Quality85%

Reliability82%

Features86%

Customer Service73%

Price83%

Service Locations

United States
Canada

The Skinny

Axvoice has a number of offerings available to both residential and business customers. Their Residential plans give you free incoming and outgoing calls to U.S. and Canada for as low as $8.25 a month. They also offer Business plans for as low as $14.99 a month, and International plans for as low as $16.58 a month.

Axvoice VoIP service works in your home by connecting your current home phone to the router with an adapter. Axvoice will supply a VoIP phone adapter with service for the cost of shipping ($19.99). Alternately, Axvoice supports Bring Your Own Device, so you can supply your own adapter if you have already purchased one.

The Rub

Axvoice provides four of the most economical residential calling plans available in VoIP service: Home Phone Service USA/Canada, US/Canada 200, and Pay As You Go. The plans are set up to accommodate your specific household's calling needs and are priced accordingly. Over 30 calling features are included on every plan for every customer at no extra cost. These features include call management features like alternate caller ID, simultaneous ring, 3-way call, call waiting, and more. The only feature that changes throughout the three residential calling tiers is call forwarding (1.5 cents/minute with Pay As You Go, 200 included minutes with US/Canada 200 and 1.5 cents per minute thereafter, and free with Home Phone Service USA/Canada).

With their residential international plans, users get free unlimited inbound and outbound calls to the US and Canada plus calls to more than 45 countries(see full list of countries on Axvoice's site) with the Residential International plan, and 60 countries with the Residential International Plus plan. These international plans include domestic calling as well to keep your monthly bill straightforward and clear.

With an Axvoice plan, you can also keep your current phone number in addition to free hardware and activation.

Bottom Line

With an Axvoice residential plan, you get affordable rates and access to helpful outbound and inbound call features (emergency 911 is charged at $1.50 for the first month). The best deal for your money is to pay a year up front with Axvoice's Home Phone Service USA/Canada plan and lock yourself in to only $8.25 a month for quality service. If not, the other two residential plans offer promo prices you should take advantage of. Axvoice also helps you save by providing a free one-time activation fee, free BYOD activation, and no hardware cost. Pay only shipping and provisioning in addition to any applicable taxes.

Although you will end up paying extra for Virtual Numbers and Toll Free Numbers through Axvoice, the monthly price is still within budget.

Our Two Cents

For unlimited local and long distance residential calling, Axvoice has a number of flexible plans that are plug-and-play install, meaning you'll be up and running on your new residential VoIP phone plan in minutes. Their basic residential Home Phone Service USA/Canada plan offers three different payment options, letting you opt for an up-front payment, post-pay option, or month-to-month payment. This plan also includes free outgoing and inbound calls. However, if you are more comfortable with only paying for what you use, Axvoice gives you the option to choose a Pay As You Go plan, which has a low per-minute rate for outbound calls, but still have free inbound calling, all with no contract.

While Axvoice charges for shipping and a first month E911 fee, they also provide you with free equipment, a free activation fee, and free BYOD activation.

Home Phone USA/Canada
US/Canada 200
Pay As You Go

Plan Info
Plan Name	Axvoice Residential Home Phone Service USA/Canada
Plan Summary	For home phone service, Axvoice offers this cost friendly plan for unlimited calls to the U.S. and Canada. You'll also get access to 30+ calling features, online account management, free equipment, and more!
Key Features	Unlim Calls US & Canada 30+ Calling Features Free Activation Free Equipment
Notes	$8.25/month for service entails signing up for Axvoice's $99/year blow out deal. Add a virtual number for $3.99/month. See provider's site for full feature listing. E911 fee of $1.50 for first month. This Plan is available in the following countries : United States Canada Mexico

Plan Pricing & Services¹
Regular Price	$8.25
Promo Price	$6.25
Price Disclaimer	$6.25/mo. 1-year prepay equals $75.00/year
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	$15.00
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Annual Contract Paid Monthly (per user)	1-year postpay : $10.99 / mo.
Month to Month (per user)	No contract : $14.99 / mo.
Annual Contract Prepay (per user)	1-year prepay : $6.25 / mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$5.99 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.05 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Included
			
			
				Included Pages
				N/A
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	Yes
Auto Attendant	No
Barge	No
Business SMS	No
Busy Lamp Field	No
Call Analytics	No
Call Announce	No
Call Continuity	Yes
Call Forwarding	Yes
Call Forwarding - Advanced	No
Call Hold	No
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	No
Call Notifications	No
Call Park	No
Call Pass	No
Call Queuing	No
Call Recording	No
Call Return	No
Call Routing	No
Call Screening	No
Call Transfer	No
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	Yes
Caller ID Control	Yes
Click-to-call Me	No
Click-to-dial	No
Conference Bridge	No
Conference Calling	No
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	No
Find Me/Follow Me	Yes
Group Paging	No
HD Video Conferencing	No
HD Voice	No
Hunt Groups	No
Interactive Voice Response	No
Local Number Portability	No
Mobile App	No
Mobile/Desktop Sync	No
Music on Hold	Yes
Redial	No
Ring Groups	No
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	No
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	No
Third Party Softphones	No
Unified Inbox	No
User Portal	Yes
Video Conferencing	No
Virtual Extensions	No
Virtual Fax	No
Visual Voicemail	No
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	No
Whisper	No

¹Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

³The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

Plan Info
Plan Name	Axvoice Residential Home Phone Service US/Canada 200
Plan Summary	With an allotted number of minutes and additional calling for only $0.015/min, the US/Canada 200 plan is convenient for users that don't spend too much time on the phone. You also get free incoming calls, 30+calling features, and more.
Key Features	200 Included Minutes Free Incoming Calls 30+ Features Free Equipment
Notes	Pay only $5.99/month with Axvoice's yearly promotion. Otherwise, plan is $9.99/month. See provider's site for full feature listing. E911 fee of $1.50 for first month. This Plan is available in the following countries : United States Canada Mexico

Plan Pricing & Services¹
Regular Price	$9.99
Promo Price	$5.99
Price Disclaimer	5.99/mo. is the yearly promotion price
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	$15.00
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	No contract : $9.99/mo.
Annual Contract Prepay (per user)	1-year postpay : $5.99/mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$5.99 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.05 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Included
			
			
				Included Pages
				N/A
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				200
			
			
				Add'l Local Min. Cost
				$0.020
			

			
				Long Distance
				-
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				$0.015

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	Yes
Auto Attendant	No
Barge	No
Business SMS	No
Busy Lamp Field	No
Call Analytics	No
Call Announce	No
Call Continuity	Yes
Call Forwarding	Yes
Call Forwarding - Advanced	No
Call Hold	No
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	No
Call Notifications	No
Call Park	No
Call Pass	No
Call Queuing	No
Call Recording	No
Call Return	No
Call Routing	No
Call Screening	No
Call Transfer	No
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	Yes
Caller ID Control	Yes
Click-to-call Me	No
Click-to-dial	No
Conference Bridge	No
Conference Calling	No
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	No
Find Me/Follow Me	Yes
Group Paging	No
HD Video Conferencing	No
HD Voice	No
Hunt Groups	No
Interactive Voice Response	No
Local Number Portability	No
Mobile App	No
Mobile/Desktop Sync	No
Music on Hold	Yes
Redial	No
Ring Groups	No
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	No
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	No
Third Party Softphones	No
Unified Inbox	No
User Portal	Yes
Video Conferencing	No
Virtual Extensions	No
Virtual Fax	No
Visual Voicemail	No
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	No
Whisper	No

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

Plan Info
Plan Name	Axvoice Residential Home Phone Pay As You Go
Plan Summary	For residential customers who only want to pay for what they use, the Pay As You Go option is perfect. Incoming calls are free, and outgoing calls are charged at $0.015/min. Plus you get 30+ calling features, too.
Key Features	Low Rates 30+ Features Free Equipment Affordable
Notes	E911 fee of $1.50 for first month. This Plan is available in the following countries : United States Canada Mexico

Plan Pricing & Services¹
Regular Price	$4.99
Promo Price	N/A
Price Disclaimer	N/A
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	$15.00
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	No contract : $4.99 / mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$5.99 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.05 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Included
			
			
				Included Pages
				N/A
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				$0.020
			

			
				Long Distance
				-
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				$0.015

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	Yes
Auto Attendant	No
Barge	No
Business SMS	No
Busy Lamp Field	No
Call Analytics	No
Call Announce	No
Call Continuity	Yes
Call Forwarding	Yes
Call Forwarding - Advanced	No
Call Hold	No
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	No
Call Notifications	No
Call Park	No
Call Pass	No
Call Queuing	No
Call Recording	No
Call Return	No
Call Routing	No
Call Screening	No
Call Transfer	No
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	Yes
Caller ID Control	Yes
Click-to-call Me	No
Click-to-dial	No
Conference Bridge	No
Conference Calling	No
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	No
Find Me/Follow Me	Yes
Group Paging	No
HD Video Conferencing	No
HD Voice	No
Hunt Groups	No
Interactive Voice Response	No
Local Number Portability	No
Mobile App	No
Mobile/Desktop Sync	No
Music on Hold	Yes
Redial	No
Ring Groups	No
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	No
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	No
Third Party Softphones	No
Unified Inbox	No
User Portal	Yes
Video Conferencing	No
Virtual Extensions	No
Virtual Fax	No
Visual Voicemail	No
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	No
Whisper	No

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

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Toll Free
Setup	$0.00
Monthly	$5.99 /mo.
Included Min.	N/A
Add'l Min. Cost	$0.05 /min.

Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers

Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale

Plan Minutes
Local Min.	Included
Add'l Local Min. Cost	N/A
Long Distance	Unlimited
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	N/A

Plan Minutes
Local Min.	200
Add'l Local Min. Cost	$0.020
Long Distance	-
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	$0.015