MyPhoneCompany Reviews

i've only had service for two weeks and it was fine all of a sudden I have no dial tone. can't get through to tech support web site it down. and Im learning this isn't the first time.

I've only had this for less then a year, and this is the second major outage. No idea what is going on, but my phone is not working and the MPC website is down. I also sometime have major lag in my calls when it is working.

I have had this service for about a month and I requested my old phone number as my number. Well, weeks later, I still have a temporary number and I can never even find the customer service number to call them. I think they do a good job of hiding it. It takes several days to get a response to an e-mail and the message usually says that they have upgraded my software and I now just have to reboot the router and it will be fixed. Well, nothing improves. I still have a temporary number, and I can't find anyone to talk to. The phone works reasonably well, but the downside is that customer service in next to nonexistant. I'm not sure if I'll ever get my old phone number to ring here. If the price wasn't good, I'd have already dumped this company. I'm waiting to see if things improve, but I may go back to SWB just to get out of this wait-and-see game.

The phone worked yesterday, 10-21. We were out all day today and when we got home the phone isn't working - our ATA can't contact the service. The MPC website is down. I sure hope this company hasn't folded, I don't want to lose my phone number.
Overall, we've had the service for over a year and haven't been impressed. It's been ok but nothing special. We plan to switch when we get a chance.