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  • Zenica JoyJan 01, 2020
    21 shares
    businessman holding a mobile phone

    Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This Internet-based phone solution works well with other digital platforms and different devices including desktops, laptops, smartphones, and tablets. You can also get free calling services within the US and Canada, set up number porting easily, and have one phone number to ring all your devices with Google Voice.

  • Zenica JoyOct 27, 2018
    11 shares
    digital transformation concept

    The role of digital technologies in today’s modern business setting is rapidly shifting from just being a driver of operational efficiency into a key enabler of innovation and accelerator of transformation in various industries, such as media, communication, information, and many more. As businesses continue to invest heavily in digital technologies to support their workplace transformation strategies, the demand for trusted partners who can create and implement customized solutions that maximize return on investment continues to grow. 

  • Ion MaeOct 10, 2018
    9 shares
    counterpath bria teams multiple devices

    The emerging technologies that have made their way into the world of business have simplified and streamlined the process of communications for organizations both internally and externally. From online meetings, video conferencing, to quick and secure file sharing, new enterprise solutions have radically changed how companies operate.

  • Zenica JoyOct 02, 2018
    10 shares
    dental care management and unified communication concept

    Robust, reliable, and feature-rich communications solutions help provide a pleasant and professional experience for patients. By leveraging top quality business communication solutions in a dental office, dental practitioners can streamline operational workflows, optimize client engagement, and improve patient care.

  • Ion MaeSep 29, 2018
    17 shares
    voip phone technology

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in each and every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.

    Let’s take a look at some of the biggest stories in telecom for the month of September.

  • Ion MaeSep 22, 2018
    14 shares
    AI in contact center concept

    From voice-controlled assistants and self-driving cars, to industry-specific applications designed to manage and automate routine tasks, Artificial Intelligence (AI) is no doubt creeping into all areas of our lives. It's no longer some sci-fi concept we see on screen, but it has become a reality that is bringing so many opportunities and possibilities. One of the best industries in which AI is showing not just promise but yielding real benefits is the contact center.

  • Ion MaeJun 08, 2018
    10 shares
    contact center technology solutions

    Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability to extract analytical data from customer conversations and turn them into practical information. This is crucial for organizations looking to take agent performance as well as the customer experience to the next level.

  • Ion MaeJun 05, 2018
    18 shares
    business voip phone system

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.

    Let’s take a look at some of the biggest stories in telecom for the month of May:

  • Ion MaeMay 01, 2018
    1 shares
    business voip phone system

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.

    Let’s take a look at some of the biggest stories in telecom for the month of April:

  • Ion MaeApr 17, 2018
    0 shares
    Voipreview site logo

    With the growing number and popularity of alternative communication channels, some companies believe that a phone system is no longer necessary for conducting business. However, a professional business phone solution remains to be an essential tool for fueling business growth--especially in the areas of sales and support.

  • Ion MaeFeb 28, 2018
    1 shares
    ip phone system

    This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in every month to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.

    Let’s take a look at some of the biggest stories in telecom for the month of February.

  • Ion MaeFeb 21, 2018
    1 shares
    UCaaS concept

    The Unified Communications and Collaboration market is in the midst of a rapid transformation. With big players merging and new names coming to the forefront, plus with constant innovation and new solutions making their way onto the market, it’s safe to say that more can be expected from the industry this year.

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Most Recent Blog Posts

How AI Impacts Contact Center Operations
How AI Impacts Contact Center Operations

In today's digital age, Artificial Intelligence (AI) is playing an increasingly significant role in various industries, including contact centers. With its ability to automate tasks, provide insights...

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Contact centers play a vital role in providing customer support and handling sensitive information across various industries. As the volume of customer data continues to grow, ensuring the security...

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This Week in Telecom: September 15th

This Week in Telecom is a bi-weekly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Sep 15, 2017
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8x8 Buys Team Collaboration Interoperability Platform S...

8x8, a San Jose California-based provider of flexible cloud-based communications solutions, recently announced that it acquired LeChat, Inc., the parent company and creator of Sameroom, an...

Mar 23, 2017